Reference

Open your account under clear terms

Your account terms cover opening the account, wallet use through DANA, OVO, GoPay and QRIS, plus how Blackjack, Aviator and Super Bingo access sits under the same rules…

DANA wallet rulesOVO wallet rulesGoPay wallet rulesQRIS scan clauseLocal-law access
bajad4d Open your account under clear terms
HELP PATHS

Ask us about Terms & Conditions

Our terms desk is reachable 09:00–23:00 WIB, so you can ask about account rules before sending funds or opening a table. Start inside Profile > Help > Terms on mobile, then choose live chat, WhatsApp, or email. We answer contract wording, wallet rule questions, locked-account checks, and update requests from the same contact paths.

Team online

Live Chat Terms Desk

Live chat runs 09:00–23:00 WIB from Profile > Help > Terms. Send the clause number or screenshot, and we will explain how it applies to your account before you continue.

WhatsApp Account Help

Use WhatsApp when a terms question includes your phone number, login status, or wallet reference. We may ask you to confirm your username and latest DANA, OVO, GoPay or QRIS transaction code.

Email Policy Requests

Email is suited for copies, correction requests, or longer disputes about these Terms & Conditions. Include your registered phone number, account name, date, and the exact rule you want us to check.

ACCOUNT CARE

Check data rules before you join

Clear terms matter most when money and account access are involved. We use your account data to run login checks, wallet matching, fraud screening, service messages, and dispute handling.

Account Data

When you create an account, our Terms require a working phone number, username, and wallet record. We use those details to match logins, settle wallet activity, and answer account-specific terms questions.

Cookie Use

Cookies keep you signed in, remember language choice, and help us detect repeated failed logins. If you clear cookies, the Terms still apply, but you may need to sign in again.

Wallet Checks

DANA, OVO, GoPay and QRIS entries may be checked against the registered account name, amount, time, and reference code. These checks support the wallet clauses in our Terms & Conditions.

Security Changes

Password resets, PIN changes, and device changes are logged because the Terms make you accountable for account access. Contact us quickly if a login or wallet move was not made by you.

Retention Handling

Account and wallet records are kept only as needed for account service, settlement checks, dispute handling, and law-based requests. We do not keep extra copies just to fill a database.

Correction Requests

If your name, phone number, or wallet detail is wrong, ask for a correction through chat, WhatsApp, or email. We may request identity or transaction proof before changing account records.

Check common Terms & Conditions questions

Use these answers when you want the practical meaning of our Terms & Conditions before opening an account or sending a wallet request. They cover account acceptance, data rights, payment rules, local-law access, and how to contact us when wording is unclear. For account-specific issues, use the support paths above so we can check your record.

You accept the Terms & Conditions covering account creation, login security, wallet activity, lobby access, and contact rules. You also accept that access or eligibility depends on local law and is available only where local law permits.

Our Terms allow one personal account per person unless we give written approval. If duplicate details appear, we may pause access, check wallet activity, and ask you to confirm the account you want to keep.

The wallet clauses require payment details to match your account record, reference code, and transaction time. If a DANA, OVO, GoPay or QRIS entry cannot be matched, we may hold it for manual checking.

We can update these Terms & Conditions when account handling, wallet checks, security steps, or legal requirements change. The current version stays on this page, and we may ask you to accept it again at login.

Wrong account details can delay wallet checks, password recovery, or dispute handling. Contact us through Profile > Help > Terms and provide your registered phone number, account name, and any related transaction reference.

Send the request by live chat, WhatsApp, or email with your username and registered phone number. We may ask for proof before sending records or correcting details, because the Terms protect account ownership.

Local law can affect whether you may open, access, or keep using an account. Our Terms apply only where local law permits, and we may restrict access when a location or legal issue requires it.